Terms of Service
These Terms of Service outline the terms and conditions that apply when you visit the Wedding Baby Care website or use our babysitting and childcare services. By contacting us, requesting a booking, or using our services, you agree to these terms.
1. Our Services
Wedding Baby Care provides professional babysitting and childcare services for weddings, events, corporate functions, conferences, and other occasions where childcare support is requested.
Our services may include supervised childcare, age-appropriate activities, games, creative activities, and other childcare support depending on the type of event and the agreed arrangements.
The exact services provided will depend on the details discussed and agreed upon before the booking.
2. Booking Enquiries
Submitting an enquiry through our website does not automatically confirm a booking.
A booking is considered confirmed only after the required details have been discussed and Wedding Baby Care has confirmed the booking with you.
Availability may depend on the date, location, number of children, children’s ages, required hours, number of babysitters needed, and the nature of the event.
3. Client Responsibilities
To help us provide safe and appropriate childcare, clients are responsible for providing accurate and complete information relevant to the booking.
This may include:
- Accurate event date, time, and location
- The number and ages of children requiring care
- Relevant childcare requirements
- Any important information that may affect the child’s care or safety
- Appropriate contact information for the responsible parent or guardian
Clients should notify us as soon as possible if any booking details change.
4. Child Safety & Care
The safety and wellbeing of the children in our care is our priority.
Parents or legal guardians remain responsible for providing accurate information about their child’s needs and for informing us of any relevant medical, behavioural, dietary, allergy, or other care requirements.
Parents or guardians should remain reachable during the period of childcare and must provide an appropriate emergency contact where required.
5. Children Requiring Additional Support
If a child requires additional support, specialised care, or specific accommodations, please inform us before the booking is confirmed.
This allows us to determine whether we can safely and appropriately meet the child’s needs and whether additional arrangements or staffing may be required.
6. Service Location & Event Conditions
Clients are responsible for providing a safe and suitable area for childcare at the agreed event location.
Where childcare is provided at a wedding, hotel, conference venue, private venue, or other location, the client may be responsible for obtaining any permissions required by the venue for childcare services.
Wedding Baby Care may refuse or stop a service if the environment presents a serious or unreasonable safety concern.
7. Fees & Payment
Fees for our services depend on factors such as the date, duration, location, number of children, number of babysitters required, and the type of event.
The applicable fee and payment arrangements will be communicated to the client before the booking is confirmed.
Any additional services, hours, children, or changes requested after confirmation may result in additional charges.
8. Cancellations & Changes
If you need to cancel or change a confirmed booking, please contact us as soon as possible.
Any cancellation, refund, or rescheduling arrangements will be handled according to the terms communicated to you at the time of booking.
Changes to the booking, including changes to the date, time, location, number of children, or required childcare hours, may affect availability and the total service fee.
9. Delays & Unexpected Circumstances
We will make reasonable efforts to provide our services as agreed. However, circumstances outside our reasonable control may occasionally affect our ability to provide a service.
These circumstances may include severe weather, emergencies, venue closures, transportation disruptions, illness, or other unexpected events.
If an unexpected situation affects a booking, we will communicate with the client and make reasonable efforts to find an appropriate solution.
10. Limitation of Responsibility
We take reasonable care when providing our childcare services. However, Wedding Baby Care cannot be responsible for circumstances, losses, or events that are outside our reasonable control.
Clients remain responsible for providing accurate information and informing us of any circumstances that may affect a child’s safety or care.
Nothing in these Terms is intended to exclude or limit any liability or legal right that cannot lawfully be excluded or limited.
11. Website Use
You agree to use our website for lawful purposes and not to misuse, interfere with, or attempt to gain unauthorised access to any part of the website or its systems.
Website content is provided for general information about Wedding Baby Care and our services. We may update or change website content from time to time.
12. Privacy
We collect and handle personal information in accordance with our Privacy Policy .
By using our website or contacting us, you acknowledge that your information may be handled as described in our Privacy Policy.
13. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our services, business practices, or legal requirements.
Any updated version will be posted on this page. Your continued use of our website or services after an update means that you accept the revised terms, where applicable.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
Wedding Baby Care
Email: hi@weddingbabycare.ca
Phone: +14379377274